Once I register, can I make changes?
Yes! As long as the new week requested is not full. Just send an email request to info@kidsandart.com with at least a full 7 day notice with your child’s name, the facility location, currently enrolled week and new requested week. There is a $5 change fee that applies for all changes. You will receive a confirmation back within 48 business hours as long as there is room available in the week requested.
Can I get a refund if I change my mind?
Yes. No. Well maybe. If you contact us a full 7 days before your camp starts we can issue you a refund of camp fees minus a 10% cancellation fee (for early bird pricing, refunds start at the $99 rate-see example). Registration fees are non-refundable. If you notify us 2-6 days before camp there will be a 50% cancellation fee per week cancelled. If you notify us the day before or later there are no refunds, sorry.
What if my child is sick or can not attend one or more days of camp-can I reschedule?
Sorry, no. There are no make up days allowed as supplies, snacks and staffing has already been purchased and scheduled in advance based on registrations.
Can I pro-rate and only go one or two days?
Usually no, but this does depend on availability. We can not take partial registrations ahead of time, however you can contact us the Monday prior to camp starting to see if we have extra spots to pro-rate. If we do, it is $55 per day, plus any applicable registration fees. We do not pro-rate the registration fee.
When do I have to register by?
Monday of the current camp week by 12pm noon. All registrations received after 12pm may not be processed in time. Registrations received after 12pm Monday will have an additional $5 per child rush fee due to project prep and supply stocking.
Can I walk in and register on the first day of camp?
Sure, as long as we have availability. Walk in rates have a $5 rush processing fee per child (see above).
What do you serve for lunch and snacks?
We serve cheese pizza on Tuesdays/Thursdays and chicken nuggets on Wednesdays. Drinks are lemonade, punch and water. Snacks are goldfish and pretzels. Lunch/snacks may change with our without notice due to vendor availability.
If the special visitor does not show up do I get some money back?
Although our goal is for this to never happen, we cannot guarantee that our special visitors will not show up or be changed due to a last minute change or issue on their part. If this does occur, we do fill the time with other projects and activities and there will be no refunds due.
If I bring my child’s own lunch and/or snacks can I pay less?
Sorry, no. Of course you are welcome to bring your own, including for allergy purposes, but there will be no discounts for doing so.
What is QTA?
QTA is “Quiet Time Activities” and is intended to allow the children some time for their stomachs to settle after lunch and to rest after a very full morning!! Quiet, age appropriate games will be played with each age group such as Charades, Human Mirror, Hokey Pokey, Memory Card games, board games and many more for approximately 20 minutes.
What kind of art materials do you use?
We use a mixture of materials such as: canvas, tempura paint, air dry clay, glitter, glue, wood work, window paint, foam pieces, fabric, paper mache, mosaics, accessories and more. All items are non-toxic and child safe (scissors, etc.). Although all of our items are water based, we do not promise no stains, so be sure to send them in old clothes!
Why do you charge a registration fee during the summer?
Our summer registration fee covers the cost of creating a file (or updating a file) for your child; administration costs for phone/online processing, any applicable credit card fees, etc. for any and all camp programs offered until the next summer camp at which time the registration fee must be renewed. So be sure to sign up for holiday and spring break camp and take advantage of the one-time per year registration fee!
If I request my kids to be partnered with someone will you ensure that happens?
We do everything possible to make sure that children are grouped by requests AS LONG AS THEY ARE THE SAME EXACT AGE. However there may be times that it is not possible due to group capacity limits or grouping needs and so are not ever guaranteed. Our first priority is the safety of the children.
Can my two or more kids be in the same group together?
Maybe-though it is NOT guaranteed! We group children by age; younger so your children will be grouped accordingly. If you have two kids that fall into two different age categories they will most likely not be put in the same group for safety reasons-it will all depend on the age differences as we cannot put yours or anyone else’s child’s safety at risk in order to accommodate specific requests.
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